Learn About Chicago Patient Advocacy Founder Avrom "Avi" Fox
About Us
CHICAGO PATIENT ADVOCACY
Patient-Centered Care
Avrom Fox, MSW (1975—Tulane University)
Graduate Certificate in Patient Advocacy (UCLA-2014)
A social worker and nonprofit agency Director for many years, and a small business owner for nearly 30 years, Avrom was inspired to enter this field because of his daughter, who has special needs.
He has advocated for her fiercely for 44 years, since the day she was born, and continuing through more than 20 surgeries. Avrom effectively fought insurance companies on her behalf, securing hundreds of thousands of dollars in denied claims. He succeeded at getting her placed in a supportive living apartment in New York City, a feat for out-of-state residents. She leads a life of meaning and quality.
While Avrom earned an MSW, completed a Graduate Certificate program in Patient Advocacy and has attended seminars on patient advocacy, the single most important component of his training is advocacy for his daughter. It is the real life experience of advocating for your own child which is the most effective training for patient advocacy.
Avrom is highly regarded for his passion, integrity, and concern for the welfare of his fellow man. He prides himself on his ability to relate to all people, and build relationships based on confidence and integrity. Communicating with individuals and families can not be taught. Avrom has the unique ability to make people feel comfortable with his professional support. He often acknowledges that he is one of the few male patient advocates in the field. He does not value a client based on the ability to pay a fee; rather he views working with a client as his means of inspiring and helping his fellow man. He has worked with people from all socio-economic backgrounds, as well as members of the LGBTQ community, African Americans, etc.
Most recently, Avrom has taken on a number of challenging cases, these include:
- Supporting patients of all ages who are suffering with psychiatric and behavioral issues and often in crises. Has been heavily involved with families who have loved one’s in psychiatric inpatient units;
- Building a multifaceted outpatient care team for a woman suffering with several mental health issues. The family was financially able to pay for a full service team for their loved one in a private condominium in Florida. Was involved with the client and family for over 2 years. She is now stable and functional.
- Representing a client who appealed for SSDI. Helped her develop the strategy for the appeal and actually represented her in a lengthy trial before the administrative judge. The case was ruled in her favor.
- Negotiating with the State of Illinois Department of Children and Family Services on behalf of a fragile young boy covered by a waiver of Medicaid, who was awarded the funds for nursing care, which the State threatened to significantly reduce.
- Appealing unpaid claims exceeding $100,000.00 for an autistic child and winning the appeal in full.
- Coordinating the necessary and ongoing treatment for a man who almost died of an overdose and was in a coma for two weeks in a local hospital.
- Negotiated for the admission of a critically ill Medicaid patient into a skilled care nursing facility and five years later, still serving as the primary monitor of her care. Succeeded in helping her return home where she lives a life with dignity in spite of her extraordinary challenges.
- Rescuing a woman who was forced into a psych unit without consent, and discriminated in the facility because of her sexual preference.
- Managing the needs of a severely challenged man with advanced MS and ultimately arranging for him to move into the community near his family and transfer into a skilled nursing facility.
- Supporting patients of all ages who are suffering with psychiatric and behavioral issues and often in crises. Has been heavily involved with families who have loved one’s in psychiatric inpatient units;
As a patient advocate, Avrom will:
Prepare for and accompany clients to appointments
Coordinate transition of one level of care to another
Consult with your healthcare team
Develop a Care Plan
Maintain communication with the family of the client
Assist with Advanced Directives and Health Care Proxies
Research physicians and other providers
Research and help clients understand diagnoses
Deal with Insurance Matters including negotiating claims with providers and insurance companies
And most importantly, provide the client and family with loving care and kindness.